Frequently asked questions
The short version of how TimeWave works. Can't find your answer? Get in touch.
- What is TimeWave?
- A multi-tenant time tracker for teams: START/STOP and manual time tracking, tasks and projects with a kanban board, salary and money analytics across currencies, and a Markdown knowledge base — all scoped to your organization.
- How does time tracking work?
- Start a timer from the Tracker (optionally tied to a project or task) and stop it when done, or add a manual entry after the fact. Manual and edited entries are always marked, so your reports stay honest.
- Can I be in more than one organization?
- Yes. Switch the active organization from the org switcher in the sidebar. Everything — tracker, tasks, analytics — is scoped to the organization you're currently in.
- What are the roles?
- Within an organization: Owner, Admin, Manager and Member, with decreasing permissions. Admins and owners manage the team, rates and settings. There's also a client role with read-only access to specific projects.
- How do invites work?
- Admins invite teammates by email or a shareable link from the Team page. If email is configured the invite is sent directly; otherwise you copy the link. Invites are single-use and expire.
- What about plans and pricing?
- There are Free, Pro and Business plans with different limits (members, repositories, storage, analytics history). Plans are managed by the platform operator; billing integration is planned.
- How is money and salary handled?
- Each member can have an hourly or monthly rate in a currency. Earnings are computed from tracked time; the app converts between currencies using exchange rates you configure in Settings.
- Where is my data stored?
- Structured data (organizations, users, time entries, tasks) lives in a PostgreSQL database. Knowledge-base documents and uploaded attachments are stored as files (on disk or S3-compatible object storage). See the Privacy page for details.
- Can an AI assistant use TimeWave?
- Yes, over the Model Context Protocol (MCP). Create a scoped API key and point an MCP client (e.g. Claude Desktop) at the TimeWave server. Actions the AI takes are marked with an AI badge. See the MCP page.
- Is my account secure?
- Passwords are hashed with bcrypt and never stored in plain text. Sessions use signed, http-only cookies. Login and password-reset are rate-limited, and API keys are scoped, hashed at rest and revocable.